For any automation plan to be successful, it is vital to first understand the roles of attended and unattended RPA.
To explain these automation types and determine what solution your organization needs, watch our on-demand webinar featuring Automation Anywhere experts and Craig le Clair of Forrester Research.
Insights include:
- How leading contact centers are already driving substantial value from automation
- Helpful decision-making guidance from Forrester including "The Rule Of 5."
- Case studies covering best practices for a successful attended automation deployment